In-room safe
While we exercise every effort to ensure the safety and security of all personal items in guest rooms, please note that any items left in the room are left at the risk and responsibility of the owner, and that the hotel is not liable or responsible for any loss of, damage to or destruction of these items by any means, including theft, fire or any other occurrence. It is the responsibility of the guests to protect their property and they are encouraged to lock their rooms throughout their absence. For the convenience of guests, the hotel also provides free of charge a safe deposit box in each room. In the event of theft, guests are required to inform the hotel reception immediately so that the police can be notified as soon as possible.
Security of Valuables and Money
Upon arrival, the guest is required to hand over any valuables or significant items, as well as cash, to the hotel manager. A delivery-receipt protocol will be issued to confirm the receipt of these items. If the guest does not hand over their valuables and/or their cash, the hotel is not responsible for any loss, theft, or damage to these items.
Lost Property
For our guests' convenience, we keep all lost items, valuables, or other found property for a period of one (1) month from the date our personnel found them. However, we have no obligation to contact our guests to inform them of any found items. If we are not notified by our guests that they have lost specific items, valuables, or property within one (1) month from their departure (check-out date), our hotel will not have any obligation to return them. It is our policy to dispose of any lost items, valuables, and property found in our hotel after one (1) month. In the event of any return of lost items, valuables, or property to you, the postage or courier costs will be borne by our guests.
Mini bar
Our mini bars are for the sole use of mini bar items. In accordance with our health and safety policy, they are not to be used as refrigerators for personal perishable items (with the exception of medication). Any mini bar items removed will be considered consumed and charged accordingly.
Environmental efforts
Please help us conserve energy and water by placing your towels in the bath when you would like them to be changed.
In-room amenities
- Hairdryer
- In-room safe (please see note above)
- Mini bar
- TV with international satellite channels and radio
- Laundry and dry cleaning service
- Tea & coffee making facilities
- Telephone
- Bathrobes (available to purchase)
- Slippers
- Foam or feather pillows
- Iron and ironing board in closet
- Aqua di Parma Bathroom Amenities
- Complimentary bottle of water on arrival
- Bang & Olufsen Speaker
- Ceiling fan
- Digital Bathroom Scale
- Wireless phone chargers